Faq view

COVID-19 company policy

In light of the global impacts of COVID-19, we continue to work with our partners to provide the greatest client flexibility in an ever-changing climate. Where itineraries need to change due to COVID-19 restrictions (you cannot travel due to border closures or other governmental restrictions) we will waive our amendment fees and work closely with third-party suppliers to reduce penalties that may occur. Any payments you have made will be put into credit and held in trust until you are ready to make plans to travel again.

What happens if I book and the borders are closed when I want to travel? 

Should the closure of the New Zealand borders prevent you from being able to enter the country and complete your itinerary as planned, all monies received will be put into credit (less any cancellation fees/unrecoverable costs from suppliers). This money – minus our 3.5%, of total tour cost, and administration fee - will be held in a client trust account until you are ready to rebook new travel dates. 

Do you require travel insurance?

We strongly recommend that all of our clients seek local and professional advice on their specific insurance needs at the time of making their reservations to protect their investment. Travel insurance is there to cover you for any unforeseen or unexpected events. This could be anything from a flight delay that causes you to miss the start of your tour, a weather event that prevents you from getting to your next destination, or having an accident or becoming ill and requiring medical attention. Most insurance providers can include medical coverage, cancellation, or interruption cover, and many now offer coverage for COVID-19-related disruptions. Insurance should not be an afterthought, it should be considered and discussed from the initial planning stages of your itinerary to ensure you have the coverage you need.

Blogs & Articles to help your New Zealand tour plans

See our range of useful information to help inspire and inform you as you plan your New Zealand experience.

Planning your New Zealand Road Trip

Planning your New Zealand Road trip or Holiday is easy. We have over 100 ideas on our website to inspire you and to give you some great starting ideas. You can even get an indicative cost immediately. However our speciality is creating tailor-made itineraries because we know that everyone is different. And it doesn't cost any more to have the perfect Road trip designed just for you.
To get started just get in touch with one of the team based in Wanaka, right in the heart of the South Island. They will chat with you about what you like to do, the kind of places you like to stay in and the experience you want to have. They can then design a package for you to review. Working with you to fine tune you then book with us when you are 100% satisfied. A custom made APP accompanies you as you travel and we also have 24 hour support should you need it. So what are you waiting for? Get Road tripping!

About NZ Road Trip

Since 2004 we have been creating great New Zealand experiences for visitors from all over the world. Based in Wanaka, right in the heart of the South Island, our team have lots of great first hand experience. and when the experience matters - experience matters!
Through a consultation with you we get to understand what you want to experience in a visit to New Zealand and we work hard to make that happen. We pride ourselves on providing dedicated and uncompromising service. Meet the team here and start planning your NZ Road Trip & Holiday.

Check out our NZ Road Trip ideas here


North Island

New Zealand's North Island is incredibly diverse. Cities buzzing with life, deserted beaches, rainforests, volcanic plateaus and tons of great activities to enjoy. From the cafe quarters of Auckland city to the rugged coast line of the Wairarapa region, the North Island is a great place to explore.
See all North Island NZ Road trips here.

South Island

Home to much of New Zealand's iconic scenery from the golden sands of Abel Tasman National Park to the rugged West Coast and its glaciers to the majestic Southern Alps and the world heritage area of Fiordland National Park
See all South Island NZ Road trips here.