Privacy and Data policy
The data you supply to us via enquiry forms or when communicating with us via email, phone or any other method is used by us in the process of answering your enquiry or providing you with options around a New Zealand road trip.
If you decide to book your road trip with us we may share limited information with our suppliers to enable reservations to be made such as names, country of origin and ages (to ensure that suitable and correct services are supplied), We do not share email information or any other contact details with other parties. If you have consented we may use your information to contact you in relation to your road trip in New Zealand.
Any marketing emails from us will give you the option to unsubscribe. On request you can see all and any data we hold about you.
What are the categories of cookies?
If you have any questions about data protection, or want to access information about your personal data stored by us, please send an email to email@example.com
All pricing is in New Zealand dollars and includes all GST (goods and services tax) at 15%. Quoted costs, specific accommodations and activities and times are subject to change and availability until a firm reservation is secured.
Where costs are quoted in other currencies on our website these are subject to currency fluctuations.
We ask for a deposit before we go ahead and securing any reservations. For road trips this amount is 20% of the original quoted tour cost or NZ$200 per person Additionally the costs of pre or instant purchase items such as domestic airfares may be required in advance. We will notify you if this is the case. If making a reservation within 45 days of your tour commencement full payment is required upon confirmation of all your arrangements.
This deposit is non refundable once your itinerary is confirmed.
Full and final payment
Full and final payment for the balance of your road trip costs is payable 45 days prior to your tour commencing. This date will be clearly displayed on your itinerary and documentation
We accept payment by Visa and MasterCard and use a secure automated service provided by Direct Payment Solutions and the Bank of New Zealand.
You may cancel your road trip for any reason at any time, however please bear in mind our cancellation costs. Accommodation and other third party providers may have cancellation policies that impart fees for cancellations at any time. Particularly in peak time the need to fill rooms is paramount to individuals businesses and in many cases their livelihood. With this in mind please be aware that cancelling your road trip or making major changes you may incur additional fees. As almost every property, activity and other business may have different rules and conditions please ask if you would like to be made aware of each of these for your road trip prior to booking.
Cancellation any time following confirmation of your road trip arrangements:
You will lose your deposit plus any additional fees collected.
Cancellation 45 - 21 days prior your road trip commencement date:
If you cancel your road trip 45-21 days prior to your tour commencement date a cancellation fee of 35% of the total road trip reservation value plus any cancellation fees applied by other providers such as accommodation, car rental and other activities.
Cancellation 20 - 8 days prior your road trip commencement date:
If you cancel your tour 20-8 days prior to your road trip commencement date a cancellation fee of 50% of the total road trip reservation value plus any cancellation fees applied by other providers such as accommodation, car rental and other activities.